Pakistan Customs Gets a Digital Makeover: FBR Announces New System

Pakistan’s Federal Board of Revenue (FBR) is revamping its customs operations with a brand new digital management system. This project aims to streamline trade processes, improve compliance, and enhance ease of doing business.

Key Points:

  • Replacing WeBOC: The aging WeBOC system, used for customs clearance, will be replaced by a more robust and comprehensive digital platform.
  • Enhanced Efficiency: The new system leverages hyper-automation tools for faster development and improved functionality.
  • Focus on Compliance: The upgraded system aims to strengthen compliance measures for smoother trade operations.
  • Ease of Doing Business: Businesses can expect a more streamlined and user-friendly experience for customs clearance.
  • Global Collaboration: Technical expertise from KGH and Maersk is being utilized to develop the new system.

Project Timeline:

  • Designed in April 2021: The groundwork for the new system began in 2021.
  • Implemented in December 2023: The project officially commenced operations in December 2023.

Building on Success:

Pakistan Customs boasts a track record of digitalization since 2005. The WeBOC system, developed indigenously, has played a significant role in trade facilitation and revenue collection.

Adapting to Change:

The FBR acknowledges the evolving landscape of global trade and is committed to keeping pace. The new system aims to address challenges arising from:

  • Increased globalization of trade
  • Complex supply chains
  • Integration of disruptive technologies like AI and blockchain

Beyond Digitalization:

The project encompasses a holistic approach, aiming to:

  • Benchmark Processes: Customs operations will be benchmarked against international standards.
  • Restructure Framework: The legal framework and organizational structure of Pakistan Customs will be reviewed and potentially realigned.
  • Upgrade Risk Management: Enhanced capabilities for risk assessment and post-clearance audits will be implemented.
  • Resource Optimization: Streamlining processes will free up resources for more critical functions.

This digital transformation project promises to significantly improve Pakistan’s customs operations, benefiting businesses, the government, and overall trade efficiency.

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