Pakistan’s Federal Board of Revenue (FBR) is revamping its customs operations with a brand new digital management system. This project aims to streamline trade processes, improve compliance, and enhance ease of doing business.
Key Points:
- Replacing WeBOC: The aging WeBOC system, used for customs clearance, will be replaced by a more robust and comprehensive digital platform.
- Enhanced Efficiency: The new system leverages hyper-automation tools for faster development and improved functionality.
- Focus on Compliance: The upgraded system aims to strengthen compliance measures for smoother trade operations.
- Ease of Doing Business: Businesses can expect a more streamlined and user-friendly experience for customs clearance.
- Global Collaboration: Technical expertise from KGH and Maersk is being utilized to develop the new system.
Project Timeline:
- Designed in April 2021: The groundwork for the new system began in 2021.
- Implemented in December 2023: The project officially commenced operations in December 2023.
Building on Success:
Pakistan Customs boasts a track record of digitalization since 2005. The WeBOC system, developed indigenously, has played a significant role in trade facilitation and revenue collection.
Adapting to Change:
The FBR acknowledges the evolving landscape of global trade and is committed to keeping pace. The new system aims to address challenges arising from:
- Increased globalization of trade
- Complex supply chains
- Integration of disruptive technologies like AI and blockchain
Beyond Digitalization:
The project encompasses a holistic approach, aiming to:
- Benchmark Processes: Customs operations will be benchmarked against international standards.
- Restructure Framework: The legal framework and organizational structure of Pakistan Customs will be reviewed and potentially realigned.
- Upgrade Risk Management: Enhanced capabilities for risk assessment and post-clearance audits will be implemented.
- Resource Optimization: Streamlining processes will free up resources for more critical functions.
This digital transformation project promises to significantly improve Pakistan’s customs operations, benefiting businesses, the government, and overall trade efficiency.
