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Winning a prize bond or crossword puzzle means you lose 15% to taxes as an Active Filer, but a massive 30% if you are a Non-Filer. • Profits on debt from mutual funds deriving 50% or more income from debt carry a huge 50% tax for Non-Filers, compared to 25% for Filers. • Buyers of 1301cc to 1600cc cars pay a 2% advance tax if they are Filers, but Non-Filers pay exactly triple at 6%. • Purchasing a 1601cc to 1800cc vehicle will cost Non-Filers a 9% tax, which is three times the 3% rate given to Active Filers. • Commercial importers bringing in Part-III items are hit with a 12% tax rate if they are Non-Filers, compared to only 6% for Active Filers. • The withholding tax on banking and financial institution profits is set at 20% for those on the Active Taxpayers’ List, but jumps to 40% for those off the list. • Selling rice, cotton seed, or edible oils comes with a low 1.5% tax for Filers, but a 3% tax for Non-Filers. • Cash withdrawals by a person whose name does not appear on the Active Taxpayers’ List are hit with an automatic 0.8% advance tax. • Companies generating rental income from immovable property pay a 15% tax if they are Active Filers, but face a 30% rate as Non-Filers. • Active Filers importing CKD kits for Electric Vehicles pay a minimal 1% tax, whereas Non-Filers pay double at 2%. • Salaries under Rs. 600,000 are completely tax-free, maintaining a 0% rate regardless of your taxpayer status. • Importing pharmaceutical products carries an 8% tax for Non-Filers, which is exactly double the 4% rate applied to Active Taxpayers. • The sale of petroleum products is taxed at 12% for Filers and exactly double that at 24% for Non-Filers. • Registering a 2001cc to 2500cc luxury vehicle incurs a 7% tax for Active Filers, but a staggering 21% tax for Non-Filers. • Buying a high-end 2501cc to 3000cc vehicle leaves Filers with a 9% tax bill, but absolutely punishes Non-Filers with a massive 27% tax rate. • If you receive dividends from Independent Power Purchasers (IPPs), Filers pay a 7.5% tax while Non-Filers surrender 15%. • Importing basic goods from Part-I of the Twelfth Schedule costs Active Taxpayers just 1% in tax, while Non-Filers have to pay 2%. • Dividends from Real Estate Investment Trusts (REITs) and general companies cost Active Filers 15% in tax, but Non-Filers lose a massive 30%. • Payments to electronic and print media for advertising services are taxed at just 1.5% for Active Taxpayers, compared to 3% for Non-Filers. • Pensions under 10 million rupees remain 100% tax-exempt for everyone, no matter what your filing status is. • Registering a 1000cc motor vehicle costs Filers just 1% in tax, while Non-Filers are penalized with a 3% tax. • Commercial importers of Part-II goods face a 3.5% withholding tax if they are Filers, but the rate doubles to 7% for Non-Filers. • Capital gains arising on the disposal of certain debt securities are taxed at 15% for Filers, but double to 30% for Non-Filers. • Providing IT and IT-enabled services costs Active Taxpayers just 4% in withholding tax, while Non-Filers must pay 8%. • Payments made to non-resident sportspersons incur a 15% tax if they are on the ATL, and a massive 30% if they are non-ATL. • Winning a raffle, lottery, or sales promotion prize costs Non-Filers a whopping 40% in tax, compared to 20% for Filers. • Winning a prize bond or crossword puzzle means you lose 15% to taxes as an Active Filer, but a massive 30% if you are a Non-Filer. • Profits on debt from mutual funds deriving 50% or more income from debt carry a huge 50% tax for Non-Filers, compared to 25% for Filers. • Buyers of 1301cc to 1600cc cars pay a 2% advance tax if they are Filers, but Non-Filers pay exactly triple at 6%. • Purchasing a 1601cc to 1800cc vehicle will cost Non-Filers a 9% tax, which is three times the 3% rate given to Active Filers. • Commercial importers bringing in Part-III items are hit with a 12% tax rate if they are Non-Filers, compared to only 6% for Active Filers. • The withholding tax on banking and financial institution profits is set at 20% for those on the Active Taxpayers’ List, but jumps to 40% for those off the list. • Selling rice, cotton seed, or edible oils comes with a low 1.5% tax for Filers, but a 3% tax for Non-Filers. • Cash withdrawals by a person whose name does not appear on the Active Taxpayers’ List are hit with an automatic 0.8% advance tax. • Companies generating rental income from immovable property pay a 15% tax if they are Active Filers, but face a 30% rate as Non-Filers. • Active Filers importing CKD kits for Electric Vehicles pay a minimal 1% tax, whereas Non-Filers pay double at 2%. • Salaries under Rs. 600,000 are completely tax-free, maintaining a 0% rate regardless of your taxpayer status. • Importing pharmaceutical products carries an 8% tax for Non-Filers, which is exactly double the 4% rate applied to Active Taxpayers. • The sale of petroleum products is taxed at 12% for Filers and exactly double that at 24% for Non-Filers. • Registering a 2001cc to 2500cc luxury vehicle incurs a 7% tax for Active Filers, but a staggering 21% tax for Non-Filers. • Buying a high-end 2501cc to 3000cc vehicle leaves Filers with a 9% tax bill, but absolutely punishes Non-Filers with a massive 27% tax rate. • If you receive dividends from Independent Power Purchasers (IPPs), Filers pay a 7.5% tax while Non-Filers surrender 15%. • Importing basic goods from Part-I of the Twelfth Schedule costs Active Taxpayers just 1% in tax, while Non-Filers have to pay 2%. • Dividends from Real Estate Investment Trusts (REITs) and general companies cost Active Filers 15% in tax, but Non-Filers lose a massive 30%. • Payments to electronic and print media for advertising services are taxed at just 1.5% for Active Taxpayers, compared to 3% for Non-Filers. • Pensions under 10 million rupees remain 100% tax-exempt for everyone, no matter what your filing status is. • Registering a 1000cc motor vehicle costs Filers just 1% in tax, while Non-Filers are penalized with a 3% tax. • Commercial importers of Part-II goods face a 3.5% withholding tax if they are Filers, but the rate doubles to 7% for Non-Filers. • Capital gains arising on the disposal of certain debt securities are taxed at 15% for Filers, but double to 30% for Non-Filers. • Providing IT and IT-enabled services costs Active Taxpayers just 4% in withholding tax, while Non-Filers must pay 8%. • Payments made to non-resident sportspersons incur a 15% tax if they are on the ATL, and a massive 30% if they are non-ATL. • Winning a raffle, lottery, or sales promotion prize costs Non-Filers a whopping 40% in tax, compared to 20% for Filers. •

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Buying a high-end 2501cc to 3000cc vehicle leaves Filers with a 9% tax bill, but absolutely punishes Non-Filers with a massive 27% tax rate. • Cash withdrawals by a person whose name does not appear on the Active Taxpayers’ List are hit with an automatic 0.8% advance tax. • Buyers of 1301cc to 1600cc cars pay a 2% advance tax if they are Filers, but Non-Filers pay exactly triple at 6%. • Commercial importers bringing in Part-III items are hit with a 12% tax rate if they are Non-Filers, compared to only 6% for Active Filers. • Companies generating rental income from immovable property pay a 15% tax if they are Active Filers, but face a 30% rate as Non-Filers. • Winning a prize bond or crossword puzzle means you lose 15% to taxes as an Active Filer, but a massive 30% if you are a Non-Filer. • Payments to electronic and print media for advertising services are taxed at just 1.5% for Active Taxpayers, compared to 3% for Non-Filers. • If you receive dividends from Independent Power Purchasers (IPPs), Filers pay a 7.5% tax while Non-Filers surrender 15%. • Importing basic goods from Part-I of the Twelfth Schedule costs Active Taxpayers just 1% in tax, while Non-Filers have to pay 2%. • Payments made to non-resident sportspersons incur a 15% tax if they are on the ATL, and a massive 30% if they are non-ATL. • The withholding tax on banking and financial institution profits is set at 20% for those on the Active Taxpayers’ List, but jumps to 40% for those off the list. • Active Filers importing CKD kits for Electric Vehicles pay a minimal 1% tax, whereas Non-Filers pay double at 2%. • Importing pharmaceutical products carries an 8% tax for Non-Filers, which is exactly double the 4% rate applied to Active Taxpayers. • Registering a 1000cc motor vehicle costs Filers just 1% in tax, while Non-Filers are penalized with a 3% tax. • Salaries under Rs. 600,000 are completely tax-free, maintaining a 0% rate regardless of your taxpayer status. • Capital gains arising on the disposal of certain debt securities are taxed at 15% for Filers, but double to 30% for Non-Filers. • Selling rice, cotton seed, or edible oils comes with a low 1.5% tax for Filers, but a 3% tax for Non-Filers. • Dividends from Real Estate Investment Trusts (REITs) and general companies cost Active Filers 15% in tax, but Non-Filers lose a massive 30%. • Winning a raffle, lottery, or sales promotion prize costs Non-Filers a whopping 40% in tax, compared to 20% for Filers. • Pensions under 10 million rupees remain 100% tax-exempt for everyone, no matter what your filing status is. • Providing IT and IT-enabled services costs Active Taxpayers just 4% in withholding tax, while Non-Filers must pay 8%. • Commercial importers of Part-II goods face a 3.5% withholding tax if they are Filers, but the rate doubles to 7% for Non-Filers. • Profits on debt from mutual funds deriving 50% or more income from debt carry a huge 50% tax for Non-Filers, compared to 25% for Filers. • Registering a 2001cc to 2500cc luxury vehicle incurs a 7% tax for Active Filers, but a staggering 21% tax for Non-Filers. • Purchasing a 1601cc to 1800cc vehicle will cost Non-Filers a 9% tax, which is three times the 3% rate given to Active Filers. • The sale of petroleum products is taxed at 12% for Filers and exactly double that at 24% for Non-Filers. • Buying a high-end 2501cc to 3000cc vehicle leaves Filers with a 9% tax bill, but absolutely punishes Non-Filers with a massive 27% tax rate. • Cash withdrawals by a person whose name does not appear on the Active Taxpayers’ List are hit with an automatic 0.8% advance tax. • Buyers of 1301cc to 1600cc cars pay a 2% advance tax if they are Filers, but Non-Filers pay exactly triple at 6%. • Commercial importers bringing in Part-III items are hit with a 12% tax rate if they are Non-Filers, compared to only 6% for Active Filers. • Companies generating rental income from immovable property pay a 15% tax if they are Active Filers, but face a 30% rate as Non-Filers. • Winning a prize bond or crossword puzzle means you lose 15% to taxes as an Active Filer, but a massive 30% if you are a Non-Filer. • Payments to electronic and print media for advertising services are taxed at just 1.5% for Active Taxpayers, compared to 3% for Non-Filers. • If you receive dividends from Independent Power Purchasers (IPPs), Filers pay a 7.5% tax while Non-Filers surrender 15%. • Importing basic goods from Part-I of the Twelfth Schedule costs Active Taxpayers just 1% in tax, while Non-Filers have to pay 2%. • Payments made to non-resident sportspersons incur a 15% tax if they are on the ATL, and a massive 30% if they are non-ATL. • The withholding tax on banking and financial institution profits is set at 20% for those on the Active Taxpayers’ List, but jumps to 40% for those off the list. • Active Filers importing CKD kits for Electric Vehicles pay a minimal 1% tax, whereas Non-Filers pay double at 2%. • Importing pharmaceutical products carries an 8% tax for Non-Filers, which is exactly double the 4% rate applied to Active Taxpayers. • Registering a 1000cc motor vehicle costs Filers just 1% in tax, while Non-Filers are penalized with a 3% tax. • Salaries under Rs. 600,000 are completely tax-free, maintaining a 0% rate regardless of your taxpayer status. • Capital gains arising on the disposal of certain debt securities are taxed at 15% for Filers, but double to 30% for Non-Filers. • Selling rice, cotton seed, or edible oils comes with a low 1.5% tax for Filers, but a 3% tax for Non-Filers. • Dividends from Real Estate Investment Trusts (REITs) and general companies cost Active Filers 15% in tax, but Non-Filers lose a massive 30%. • Winning a raffle, lottery, or sales promotion prize costs Non-Filers a whopping 40% in tax, compared to 20% for Filers. • Pensions under 10 million rupees remain 100% tax-exempt for everyone, no matter what your filing status is. • Providing IT and IT-enabled services costs Active Taxpayers just 4% in withholding tax, while Non-Filers must pay 8%. • Commercial importers of Part-II goods face a 3.5% withholding tax if they are Filers, but the rate doubles to 7% for Non-Filers. • Profits on debt from mutual funds deriving 50% or more income from debt carry a huge 50% tax for Non-Filers, compared to 25% for Filers. • Registering a 2001cc to 2500cc luxury vehicle incurs a 7% tax for Active Filers, but a staggering 21% tax for Non-Filers. • Purchasing a 1601cc to 1800cc vehicle will cost Non-Filers a 9% tax, which is three times the 3% rate given to Active Filers. • The sale of petroleum products is taxed at 12% for Filers and exactly double that at 24% for Non-Filers. •

Contact Details of FBR and RTOs (Regional Tax Offices) in Pakistan

This post provides a comprehensive list of contact details for Regional Tax Offices (RTOs) under the Federal Board of Revenue (FBR) of Pakistan.

In case you have any general inquiries, you can contact the FBR Helpline available from Monday to Friday at 8:30 am till 10:30 pm:

Contact Number: 051 111 772 772
Email Address: [email protected]
Online Complaint Registration: https://ecrm.fbr.gov.pk/Home/RegisterComplaint

Regional Tax Offices (RTOs) in Pakistan (Alphabetically):

Regional Tax Office, RTO Abbottabad

Address: Opposite Cantt Garden Mansehra Road, Abbottabad
Contact Number: 0992-9310234, 0992-9310238
Fax Number: 092-9310235
Email Address: [email protected]

Regional Tax Office, RTO Bahawalpur

Address: 21-A, Sarwar Shaheed Road, Model Town-A, Bahawalpur
Contact Number: 062-9255262, 062-9255265
Fax Number: 062-9255261
Email Address: [email protected]

Regional Tax Office, RTO Faisalabad

Address: Opposite Allied Hospital, Jail Road, Faisalabad
Contact Number: 041-9210386-91, 041-9210115
Fax Number: 041-9210402, 041-9210404
Email Address: [email protected]

Regional Tax Office, RTO Gujranwala

Address: G-T Road, Gujranwala
Contact Number: 055-9200733
Fax Number: 055-9200723
Email Address: [email protected]

Regional Tax Office, RTO Hyderabad

Address: A-49, S.I.T.E Area, Hyderabad
Contact Number: 022-9250011
Fax Number: 022-9250012
Email Address: [email protected]

Regional Tax Office, RTO Islamabad

Address: Plot No# 20, Street No. 31, Service Road Mauve Area G-9/1, Islamabad
Contact Number: 051-9106387
Fax Number: 051-9106389, 051-916406
Email Address: [email protected]

Regional Tax Office-I, RTO-I Karachi

Address: 6th Floor Income Tax Building Shahra-e-Kamal Ataturk, Karachi
Contact Number: 021-99218658
Fax Number: 021-99218681
Email Address: [email protected]

Regional Tax Office-II, RTO-II Karachi

Address: Inland Revenue House, Plot# St-16, 17, Block 15, Gulistan-e-Jauhar, Karachi
Contact Number: 021-99249500
Fax Number: 021-99249504, 021-99249505
Email Address: [email protected]

Regional Tax Office, RTO Lahore

Address: Tax House, Nabha Road, Lahore
Contact Number: 042-99211829, 042-99211830
Fax Number: 042-99214092
Email Address: [email protected]

Regional Tax Office, RTO Multan

Address: LMQ Road, Nawan Shehr, Multan
Contact Number: 061-9200815, 061-9201452
Fax Number: 061-9200824
Email Address: [email protected]

Regional Tax Office, RTO Peshawar

Address: Tax House Jamrud Road, Peshawar
Contact Number: 091-9216138, 091-9216834
Fax Number: 091-9216158
Email Address: [email protected]

Regional Tax Office, RTO Quetta

Address: Spinny Road, Quetta
Contact Number: 081-9213117
Fax Number: 081-9213115, 081-9213118
Email Address: [email protected]

Regional Tax Office, RTO Rawalpindi

Address: 12 Mayo Road, Rawalpindi
Contact Number: 051-9270405, 051-9271106
Fax Number: 051-9270410, 051-9270465
Email Address: [email protected]

Regional Tax Office, RTO Sahiwal

Address: Canal Colony, Sahiwal
Contact Number: 040-9200181, 040-9200182
Fax Number: 040-9200180
Email Address: [email protected]

Regional Tax Office, RTO Sargodha

Address: Shahi Palace, Chatha Town, Lahore Road, Sargodha
Contact Number: 048-9230653, 048-9230657
Fax Number: 048-3720480, 048-9230683
Email Address: [email protected]

Regional Tax Office, RTO Sialkot

Address: Kutchery Road, Sialkot
Contact Number: 052-9250401, 052-9250402
Fax Number: 052-9250717, 052-9250406
Email Address: [email protected]

Regional Tax Office, RTO Sukkur

Address: Main Income Tax Building, Queens Road, Sukkur
Contact Number: 071-9310140, 071-9310139
Fax Number: 071-9310146
Email Address: [email protected]

Syed Babar

Articles: 51

6 Comments

Ayaz

September 15, 2025 / 8:02 pm Reply

hello, i am overseas Pakistani, have lost my iris password, can not come to Pakistan, please help how to recover password.
- Hayat Akbar
  
  September 16, 2025 / 12:48 am Reply
  
  You can easily reset your FBR password online if you’ve access to your registered mobile number or having an active registered SIM on your CNIC.
Dr M Aslam Butt

August 25, 2025 / 6:40 am Reply

My refund of Rs 4.81 Lacs is pending sunce 01.09.24 with RTO Lahore. Kindly info the email of the concerned Refund Commissioner for communication.
- Hayat Akbar
  
  August 25, 2025 / 5:57 pm Reply
  
  Find the name of the concerned officer inside your profile. Then call FBR Helpline or approach your RTO to get the email address of the concerned officer. However this should be noted that most of their emails either exceeded with maximum limit (can’t receive anymore) or not responded. For getting your refund you should approach your RTO directly physically or via representative.
Janice Ruano

September 27, 2024 / 7:06 am Reply

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- Hayat Akbar
  
  April 10, 2025 / 8:32 pm Reply
  
  A link to write for us is given at the bottom of every page. You can read and find about how to write for TaxationPk and other relevant details.

Contact Details of FBR and RTOs (Regional Tax Offices) in Pakistan