Don't wait until the last minute to file Tax Returns! Use coupon code EarlyBird on our store for 20% off on all of our services. Valid through July 31, 2026. Dismiss

Do you know?

Active Filers importing CKD kits for Electric Vehicles pay a minimal 1% tax, whereas Non-Filers pay double at 2%. • Purchasing a 1601cc to 1800cc vehicle will cost Non-Filers a 9% tax, which is three times the 3% rate given to Active Filers. • Salaries under Rs. 600,000 are completely tax-free, maintaining a 0% rate regardless of your taxpayer status. • The withholding tax on banking and financial institution profits is set at 20% for those on the Active Taxpayers’ List, but jumps to 40% for those off the list. • Profits on debt from mutual funds deriving 50% or more income from debt carry a huge 50% tax for Non-Filers, compared to 25% for Filers. • Selling rice, cotton seed, or edible oils comes with a low 1.5% tax for Filers, but a 3% tax for Non-Filers. • The sale of petroleum products is taxed at 12% for Filers and exactly double that at 24% for Non-Filers. • Importing basic goods from Part-I of the Twelfth Schedule costs Active Taxpayers just 1% in tax, while Non-Filers have to pay 2%. • Dividends from Real Estate Investment Trusts (REITs) and general companies cost Active Filers 15% in tax, but Non-Filers lose a massive 30%. • Payments made to non-resident sportspersons incur a 15% tax if they are on the ATL, and a massive 30% if they are non-ATL. • Payments to electronic and print media for advertising services are taxed at just 1.5% for Active Taxpayers, compared to 3% for Non-Filers. • If you receive dividends from Independent Power Purchasers (IPPs), Filers pay a 7.5% tax while Non-Filers surrender 15%. • Capital gains arising on the disposal of certain debt securities are taxed at 15% for Filers, but double to 30% for Non-Filers. • Cash withdrawals by a person whose name does not appear on the Active Taxpayers’ List are hit with an automatic 0.8% advance tax. • Commercial importers of Part-II goods face a 3.5% withholding tax if they are Filers, but the rate doubles to 7% for Non-Filers. • Importing pharmaceutical products carries an 8% tax for Non-Filers, which is exactly double the 4% rate applied to Active Taxpayers. • Companies generating rental income from immovable property pay a 15% tax if they are Active Filers, but face a 30% rate as Non-Filers. • Registering a 2001cc to 2500cc luxury vehicle incurs a 7% tax for Active Filers, but a staggering 21% tax for Non-Filers. • Providing IT and IT-enabled services costs Active Taxpayers just 4% in withholding tax, while Non-Filers must pay 8%. • Registering a 1000cc motor vehicle costs Filers just 1% in tax, while Non-Filers are penalized with a 3% tax. • Pensions under 10 million rupees remain 100% tax-exempt for everyone, no matter what your filing status is. • Winning a prize bond or crossword puzzle means you lose 15% to taxes as an Active Filer, but a massive 30% if you are a Non-Filer. • Buyers of 1301cc to 1600cc cars pay a 2% advance tax if they are Filers, but Non-Filers pay exactly triple at 6%. • Buying a high-end 2501cc to 3000cc vehicle leaves Filers with a 9% tax bill, but absolutely punishes Non-Filers with a massive 27% tax rate. • Winning a raffle, lottery, or sales promotion prize costs Non-Filers a whopping 40% in tax, compared to 20% for Filers. • Commercial importers bringing in Part-III items are hit with a 12% tax rate if they are Non-Filers, compared to only 6% for Active Filers. • Active Filers importing CKD kits for Electric Vehicles pay a minimal 1% tax, whereas Non-Filers pay double at 2%. • Purchasing a 1601cc to 1800cc vehicle will cost Non-Filers a 9% tax, which is three times the 3% rate given to Active Filers. • Salaries under Rs. 600,000 are completely tax-free, maintaining a 0% rate regardless of your taxpayer status. • The withholding tax on banking and financial institution profits is set at 20% for those on the Active Taxpayers’ List, but jumps to 40% for those off the list. • Profits on debt from mutual funds deriving 50% or more income from debt carry a huge 50% tax for Non-Filers, compared to 25% for Filers. • Selling rice, cotton seed, or edible oils comes with a low 1.5% tax for Filers, but a 3% tax for Non-Filers. • The sale of petroleum products is taxed at 12% for Filers and exactly double that at 24% for Non-Filers. • Importing basic goods from Part-I of the Twelfth Schedule costs Active Taxpayers just 1% in tax, while Non-Filers have to pay 2%. • Dividends from Real Estate Investment Trusts (REITs) and general companies cost Active Filers 15% in tax, but Non-Filers lose a massive 30%. • Payments made to non-resident sportspersons incur a 15% tax if they are on the ATL, and a massive 30% if they are non-ATL. • Payments to electronic and print media for advertising services are taxed at just 1.5% for Active Taxpayers, compared to 3% for Non-Filers. • If you receive dividends from Independent Power Purchasers (IPPs), Filers pay a 7.5% tax while Non-Filers surrender 15%. • Capital gains arising on the disposal of certain debt securities are taxed at 15% for Filers, but double to 30% for Non-Filers. • Cash withdrawals by a person whose name does not appear on the Active Taxpayers’ List are hit with an automatic 0.8% advance tax. • Commercial importers of Part-II goods face a 3.5% withholding tax if they are Filers, but the rate doubles to 7% for Non-Filers. • Importing pharmaceutical products carries an 8% tax for Non-Filers, which is exactly double the 4% rate applied to Active Taxpayers. • Companies generating rental income from immovable property pay a 15% tax if they are Active Filers, but face a 30% rate as Non-Filers. • Registering a 2001cc to 2500cc luxury vehicle incurs a 7% tax for Active Filers, but a staggering 21% tax for Non-Filers. • Providing IT and IT-enabled services costs Active Taxpayers just 4% in withholding tax, while Non-Filers must pay 8%. • Registering a 1000cc motor vehicle costs Filers just 1% in tax, while Non-Filers are penalized with a 3% tax. • Pensions under 10 million rupees remain 100% tax-exempt for everyone, no matter what your filing status is. • Winning a prize bond or crossword puzzle means you lose 15% to taxes as an Active Filer, but a massive 30% if you are a Non-Filer. • Buyers of 1301cc to 1600cc cars pay a 2% advance tax if they are Filers, but Non-Filers pay exactly triple at 6%. • Buying a high-end 2501cc to 3000cc vehicle leaves Filers with a 9% tax bill, but absolutely punishes Non-Filers with a massive 27% tax rate. • Winning a raffle, lottery, or sales promotion prize costs Non-Filers a whopping 40% in tax, compared to 20% for Filers. • Commercial importers bringing in Part-III items are hit with a 12% tax rate if they are Non-Filers, compared to only 6% for Active Filers. •

₨ 0

Do you know?

Cash withdrawals by a person whose name does not appear on the Active Taxpayers’ List are hit with an automatic 0.8% advance tax. • Pensions under 10 million rupees remain 100% tax-exempt for everyone, no matter what your filing status is. • Buyers of 1301cc to 1600cc cars pay a 2% advance tax if they are Filers, but Non-Filers pay exactly triple at 6%. • Profits on debt from mutual funds deriving 50% or more income from debt carry a huge 50% tax for Non-Filers, compared to 25% for Filers. • Purchasing a 1601cc to 1800cc vehicle will cost Non-Filers a 9% tax, which is three times the 3% rate given to Active Filers. • Capital gains arising on the disposal of certain debt securities are taxed at 15% for Filers, but double to 30% for Non-Filers. • Winning a raffle, lottery, or sales promotion prize costs Non-Filers a whopping 40% in tax, compared to 20% for Filers. • Buying a high-end 2501cc to 3000cc vehicle leaves Filers with a 9% tax bill, but absolutely punishes Non-Filers with a massive 27% tax rate. • Commercial importers bringing in Part-III items are hit with a 12% tax rate if they are Non-Filers, compared to only 6% for Active Filers. • Registering a 1000cc motor vehicle costs Filers just 1% in tax, while Non-Filers are penalized with a 3% tax. • The sale of petroleum products is taxed at 12% for Filers and exactly double that at 24% for Non-Filers. • Commercial importers of Part-II goods face a 3.5% withholding tax if they are Filers, but the rate doubles to 7% for Non-Filers. • Salaries under Rs. 600,000 are completely tax-free, maintaining a 0% rate regardless of your taxpayer status. • Selling rice, cotton seed, or edible oils comes with a low 1.5% tax for Filers, but a 3% tax for Non-Filers. • Active Filers importing CKD kits for Electric Vehicles pay a minimal 1% tax, whereas Non-Filers pay double at 2%. • Dividends from Real Estate Investment Trusts (REITs) and general companies cost Active Filers 15% in tax, but Non-Filers lose a massive 30%. • Payments made to non-resident sportspersons incur a 15% tax if they are on the ATL, and a massive 30% if they are non-ATL. • Companies generating rental income from immovable property pay a 15% tax if they are Active Filers, but face a 30% rate as Non-Filers. • Importing basic goods from Part-I of the Twelfth Schedule costs Active Taxpayers just 1% in tax, while Non-Filers have to pay 2%. • Providing IT and IT-enabled services costs Active Taxpayers just 4% in withholding tax, while Non-Filers must pay 8%. • Winning a prize bond or crossword puzzle means you lose 15% to taxes as an Active Filer, but a massive 30% if you are a Non-Filer. • The withholding tax on banking and financial institution profits is set at 20% for those on the Active Taxpayers’ List, but jumps to 40% for those off the list. • If you receive dividends from Independent Power Purchasers (IPPs), Filers pay a 7.5% tax while Non-Filers surrender 15%. • Payments to electronic and print media for advertising services are taxed at just 1.5% for Active Taxpayers, compared to 3% for Non-Filers. • Registering a 2001cc to 2500cc luxury vehicle incurs a 7% tax for Active Filers, but a staggering 21% tax for Non-Filers. • Importing pharmaceutical products carries an 8% tax for Non-Filers, which is exactly double the 4% rate applied to Active Taxpayers. • Cash withdrawals by a person whose name does not appear on the Active Taxpayers’ List are hit with an automatic 0.8% advance tax. • Pensions under 10 million rupees remain 100% tax-exempt for everyone, no matter what your filing status is. • Buyers of 1301cc to 1600cc cars pay a 2% advance tax if they are Filers, but Non-Filers pay exactly triple at 6%. • Profits on debt from mutual funds deriving 50% or more income from debt carry a huge 50% tax for Non-Filers, compared to 25% for Filers. • Purchasing a 1601cc to 1800cc vehicle will cost Non-Filers a 9% tax, which is three times the 3% rate given to Active Filers. • Capital gains arising on the disposal of certain debt securities are taxed at 15% for Filers, but double to 30% for Non-Filers. • Winning a raffle, lottery, or sales promotion prize costs Non-Filers a whopping 40% in tax, compared to 20% for Filers. • Buying a high-end 2501cc to 3000cc vehicle leaves Filers with a 9% tax bill, but absolutely punishes Non-Filers with a massive 27% tax rate. • Commercial importers bringing in Part-III items are hit with a 12% tax rate if they are Non-Filers, compared to only 6% for Active Filers. • Registering a 1000cc motor vehicle costs Filers just 1% in tax, while Non-Filers are penalized with a 3% tax. • The sale of petroleum products is taxed at 12% for Filers and exactly double that at 24% for Non-Filers. • Commercial importers of Part-II goods face a 3.5% withholding tax if they are Filers, but the rate doubles to 7% for Non-Filers. • Salaries under Rs. 600,000 are completely tax-free, maintaining a 0% rate regardless of your taxpayer status. • Selling rice, cotton seed, or edible oils comes with a low 1.5% tax for Filers, but a 3% tax for Non-Filers. • Active Filers importing CKD kits for Electric Vehicles pay a minimal 1% tax, whereas Non-Filers pay double at 2%. • Dividends from Real Estate Investment Trusts (REITs) and general companies cost Active Filers 15% in tax, but Non-Filers lose a massive 30%. • Payments made to non-resident sportspersons incur a 15% tax if they are on the ATL, and a massive 30% if they are non-ATL. • Companies generating rental income from immovable property pay a 15% tax if they are Active Filers, but face a 30% rate as Non-Filers. • Importing basic goods from Part-I of the Twelfth Schedule costs Active Taxpayers just 1% in tax, while Non-Filers have to pay 2%. • Providing IT and IT-enabled services costs Active Taxpayers just 4% in withholding tax, while Non-Filers must pay 8%. • Winning a prize bond or crossword puzzle means you lose 15% to taxes as an Active Filer, but a massive 30% if you are a Non-Filer. • The withholding tax on banking and financial institution profits is set at 20% for those on the Active Taxpayers’ List, but jumps to 40% for those off the list. • If you receive dividends from Independent Power Purchasers (IPPs), Filers pay a 7.5% tax while Non-Filers surrender 15%. • Payments to electronic and print media for advertising services are taxed at just 1.5% for Active Taxpayers, compared to 3% for Non-Filers. • Registering a 2001cc to 2500cc luxury vehicle incurs a 7% tax for Active Filers, but a staggering 21% tax for Non-Filers. • Importing pharmaceutical products carries an 8% tax for Non-Filers, which is exactly double the 4% rate applied to Active Taxpayers. •

How to Download Your Telenor Tax Certificate in Pakistan (2026 Guide)

Need to claim your mobile tax in Pakistan? Learn how to easily get your Telenor tax certificate using the My Telenor app, customer care, or by visiting a franchise — step-by-step guide included.

If you are a Telenor user and a tax filer in Pakistan, it’s crucial to obtain your Telenor tax certificate to claim adjustable withholding tax while filing your annual income tax return. This certificate helps you get credit for the advance income tax deducted on your mobile usage.

In this post, we’ll walk you through three simple methods to get your Telenor tax statement, along with tips on how to use it in your FBR tax filing.

Get Your Telenor Tax Certificate via My Telenor App

The easiest way to download your tax certificate is through the My Telenor app. Here’s how:

Download and Install: If you haven’t already, download and install the My Telenor app from Google Play Store or Apple App Store.
Login: Open the app and log in using your Telenor phone number and registered My Telenor password.
Locate Tax Certificate Option: From main page select “see more” “Self Services.” Select “Tax Certificate” enter your CNIC number, email address and relevant tax year.
Download or View Certificate: Once you find the tax certificate option, follow the app’s instructions to download or view your certificate for the desired year (for the last three years).

Ask Telenor Customer Care for Tax Certificate

If you can’t use the app, simply call Telenor customer care and request your tax certificate.

Dial Helpline Number: Call Telenor’s customer care helpline at 345 or the UAN number 042111345100.
Select Customer Care Option: Follow the voice prompts to connect with a customer care representative. You might need to choose options related to “Billing” or “Account Management.”
Request Tax Certificate: Once connected to a representative, inform them that you’d like to request your Telenor tax certificate.
Verification and Information: The representative will likely ask you to verify your identity by providing your phone number and possibly some additional information. You may also be asked to specify the tax year for which you need the certificate.
CNIC Verification : The customer care will request scanned copies of your CNIC (Computerized National Identity Card) front and back for verification purposes. It’s best to have these readily available.
Email and Delivery: The representative will ask for your email address to send the tax certificate electronically within a few minutes.

Visit Telenor Franchise to Get Tax Certificate

Prefer offline assistance? You can also visit your nearest Telenor Franchise or Service Center.

What You Need:

Your original CNIC
Your Telenor SIM (registered in your name)

The staff will assist you in generating and printing your tax deduction certificate on the spot.

Getting Your Telenor Tax Certificate for 2026

Let’s say you want to get your Telenor tax certificate for the tax year 2026. You can follow these steps:

Method Choice: Decide if you can access the My Telenor app and locate the tax certificate option (preferred method if available).
Contacting Customer Care (if My Telenor app not used): If you can’t use the app, call 345 or 042111345100.
Reaching Representative: Follow the prompts to connect with a customer service representative.
Requesting Certificate: Inform the representative that you’d like to request your Telenor tax certificate for the year 2026.
Verification and Information: Provide any information requested for verification, such as your phone number and possibly scanned CNIC copies (if requested).
Delivery: Depending on the representative’s instructions, you might receive the certificate electronically via email within few minutes.

Why You Need the Telenor Tax Certificate

Every time you recharge your mobile balance or pay your postpaid bill, income tax is withheld under section 236 of the Income Tax Ordinance. As a filer, you can claim this deducted amount as an adjustable tax when filing your return via IRIS FBR.

‍♂️ Frequently Asked Questions (FAQs)

Q1: What is a Telenor tax certificate?
A Telenor tax certificate is an official document issued by Telenor Pakistan that details the withholding tax deducted from your mobile usage during a specific tax year. It can be used to claim tax credits when filing your return with FBR.

Q2: Is the Telenor tax certificate available for all types of users?
Yes, it is available for prepaid, postpaid, and business account users, as long as the SIM is registered under your CNIC.

Q3: What years can I get the certificate for?
Typically, Telenor allows you to generate or request tax certificates for the last three tax years, including the current filing year (e.g., 2024, and 2025).

Q4: Do I need to be a tax filer to request the certificate?
No, anyone can request the certificate, but only active tax filers can claim the withholding amount during FBR return filing.

Q5: Can I use the same certificate for multiple SIMs under my CNIC?
No. Each number has its own tax record. You must request a separate certificate for each Telenor number you own.

Q6: What if I don’t receive my certificate via email?
If you didn’t receive the certificate, double-check your spam/junk folder, then call 345 again and ask for the document to be resent. Alternatively, visit the nearest Telenor franchise.

✅ Final Thoughts

Getting your Telenor tax certificate is a simple yet essential step for anyone who wants to claim their mobile withholding tax while filing taxes in Pakistan. Whether you prefer digital options like the My Telenor app, a quick call to customer care, or a visit to the franchise, Telenor provides flexible ways to obtain it.

Make sure to keep your CNIC and email address ready, and request the certificate well before the FBR tax filing deadline. Don’t leave money on the table—claim what’s yours by including your Telenor tax deduction in your annual tax return.

Mah Noor

An aspiring Chartered Accountant with a growing footprint in Pakistan’s tax education and digital finance content landscape. Currently, I work as the Editor-in-Chief at TaxationPk, where I lead content strategy, quality control, and editorial planning for tax-related blogs, news articles, and social media outreach.

Articles: 36

13 Comments

Saif Ali Sabri

September 25, 2025 / 12:18 pm Reply

Ok
Syed Badar Munir Hamdani

September 11, 2025 / 12:58 pm Reply

Sir,
It is submitted that I need tax certificate from July-2024 to June-2025 of my mobile No. 0345-3199286 for tax purposes. Please send this certificate on above mentioned mobile number.
Your cooperation will be highly appreciate.
Kind Regards,
Syed Badar Munir Hamdani
- Binte Zafar
  
  September 11, 2025 / 6:36 pm Reply
  
  You should contact Telenor for that.
  Also Tax deducted on Sim is autopopulated at time of filing of tax return.
Shahid Zahoor

April 19, 2025 / 2:21 am Reply

How to get Telenor Tax Certificate for tax year 2025 to adjust with employer?
Junaid Madni

September 12, 2024 / 12:05 pm Reply

Please provide tax certificate 1 july 2023 to 30th June 2024
- Hayat Akbar
  
  September 13, 2024 / 12:14 am Reply
  
  Kindly generate it at above method or contact Telenor.
  - Ghulam Sarwar Javed
    
    June 14, 2025 / 6:50 am Reply
    
    Sir plz provide tax certificate from 1st july 2024 to 31st May 2025 for my folloing numbers
    0343_4017626
    0343_6072135
    0343_6136751
    - Hayat Akbar
      
      June 17, 2025 / 12:41 am Reply
      
      We don’t provide tax-certificates. You can get them by using above methods or reach Telenor Helpline.
Muhammad Akram mobile number 0345 5025162

August 28, 2024 / 12:39 pm Reply

whatsapp 03455025162
Muhammad Akram mobile number 0345 5025162

August 28, 2024 / 12:37 pm Reply

Please provide with holding Tax certificate
ateeq ur rehman

August 17, 2024 / 4:34 pm Reply

plz provide tax certificate
ashfaq ahmad

September 1, 2023 / 9:26 am Reply

Please provide with holding Tax certificate
- Binte Zafar
  
  January 25, 2024 / 11:54 pm Reply
  
  That will be provided by your service provider by any of the methods mentioned in the list.