How to Get Your NayaPay Tax Certificate?

Do you know you can easily view and download your NayaPay account documents directly through the app? No more rummaging through emails or waiting for statements in the mail. Here’s a quick guide to accessing your essential financial documents:

Account Statements:

  1. Log In: Open the NayaPay app and log in using your credentials.
  2. My Wallet: On the home screen, tap the three green lines in the “My Wallet” section.
  3. Statements: Select the “Statements” option from the menu.
  4. View or Download: You’ll be able to access your current statement, along with the last four months’ statements and annual statements.
  5. Multiple Formats: NayaPay allows you to download your statements in a convenient format that suits your needs, either as a PDF or a CSV file. All it takes is a single tap!
  6. Customization: For a more specific account statement, you can contact NayaPay’s support team by emailing

Withholding Tax Certificate:

The process for accessing your Withholding Tax Certificate is similar:

  1. Log In and Navigate: Follow steps 1 and 2 from the “Account Statements” section above.
  2. Statements: Select the “Statements” option.
  3. WHT Certificate: Locate and access the Withholding Tax certificate for the relevant fiscal year within the “Statements” section.

Benefits of Online Document Access:

  • Convenience: Get instant access to your documents anytime, anywhere, eliminating the need to visit a branch.
  • Speed: No waiting for statements to arrive in the mail.
  • Organization: Keep all your NayaPay documents in one secure and easily accessible location.
  • Multiple Formats: Download your statements in your preferred format for further analysis or sharing.

Remember: Keep your NayaPay app updated for the latest features and a seamless user experience.

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