How to Get Telenor Tax Certificate in Pakistan: A Step-by-Step Guide

If you are a Telenor user and a tax filer in Pakistan, it is essential to obtain your Telenor Tax Certificate to claim your withholding taxes while filing your annual income and tax returns. In this post, we will guide you on how to get your Telenor tax statement/certificate and declare it in your annual tax return.

Call the Helpline or Chat through the Website

The easiest way to get your Telenor tax certificate is to call Telenor’s helpline number (345) or start a chat through their website. The representative will ask for the financial year for which you need the certificate, either 2020 or 2021. If you have not already given your email to the company, you may be asked to provide it. You may also be asked to submit the following information:

  • Scanned CNIC images of both sides
  • Telenor number
  • Year: example (2021 to 2022)
  • Email address

Once you provide the required details, you will receive your Telenor tax certificate at your email address within a day or two.

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Get the Tax Certificate through Email

Alternatively, you can also get your Telenor tax certificate by sending an email to In the email, provide your scanned CNIC with both sides, your Telenor number, and the desired fiscal tax year details. You will receive your Tax Certificate at your email address.

Visit Your Nearest Telenor Franchise

If you prefer to obtain your Telenor tax certificate in person, you can visit your nearest Telenor franchise. The staff will assist you in obtaining the certificate and provide any additional information that you may require.

In conclusion, obtaining your Telenor tax certificate is a straightforward process that can be done through the helpline, email, or by visiting a Telenor franchise. It is important to declare your annual telephone, mobile, or PTCL withholding taxes in your tax return, and the Telenor tax certificate will help you in this regard. So, follow these steps and make sure to obtain your Telenor tax certificate before filing your annual tax return.


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