Federal Tax Ombudsman (FTO) Dr. Asif Mahmood Jah visited the SITE Association of Industry to address concerns raised by taxpayers.
Key Points:
- Complaint Resolution: The FTO highlighted a successful track record, resolving 90% of over 8000 complaints from the previous year, resulting in refunds of 17.8 billion PKR.
- Timely Justice: Dr. Jah committed to resolving taxpayer complaints within 4-6 weeks and emphasized the FTO’s role in addressing FBR maladministration.
- SRO-350 and Customs Duties: The FTO addressed issues related to SRO-350 and customs duties on port-held goods.
- Taxpayer Concerns: SITE Association members raised issues about sales tax refunds, delays, procedural problems, and misuse of authority in recovery notices.
- FTO’s Response: Dr. Jah assured taxpayers of support and promised to address their concerns, including conducting inspections to ensure fair practices.
Overall, the meeting focused on improving taxpayer relations, addressing FBR malpractices, and expediting refund processes.
