FBR’s Faceless Customs System Streamlines Clearance, Reduces Delays

Karachi, Pakistan: The Federal Board of Revenue (FBR) announced a significant milestone for its Faceless Customs Assessment System (FCAM), with over 4,000 consignments cleared since its launch on December 16th. This system, which operates through a centralized appraising unit, has revolutionized customs operations at Karachi’s South Asia Pakistan Terminal.

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Key Achievements:

  • Reduced Objections and Physical Examinations: FCAM has dramatically reduced the need for additional documentation and physical examinations. Objections requiring further scrutiny on goods declarations (GDs) have plummeted from nearly 30% to just 2%. Similarly, physical examinations have decreased by 8%, and the need for additional documentation calls has been slashed by 84%.
  • Improved Efficiency and Reduced Delays: By streamlining the clearance process, FCAM has significantly reduced delays and improved the efficiency of customs operations.
  • Enhanced Revenue Collection: Despite these operational improvements, revenue collection has remained steady, demonstrating that efficiency gains do not necessarily come at the expense of revenue generation.
  • Uniform Assessment: FCAM ensures uniform assessment of GDs across all entry points in Pakistan, eliminating regional discrepancies and promoting a level playing field for importers.

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Benefits for Trade:

  • Reduced Costs: Streamlined procedures and reduced delays translate into lower operational costs for businesses.
  • Increased Transparency: The centralized system enhances transparency and reduces the potential for corruption.
  • Improved Trade Facilitation: The efficient clearance of goods facilitates trade and supports economic growth.

The FBR’s successful implementation of FCAM highlights the potential of technology-driven solutions to improve government services and enhance efficiency in key sectors.

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