ByIslamabad, Pakistan: The Federal Board of Revenue (FBR) is facing criticism after its call center went down and the Tax Aasan app experienced technical difficulties, just as the deadline for filing income tax returns approached.
Taxpayers have expressed frustration over the timing of these disruptions, as they have been scrambling to meet the deadline. The FBR’s decision to extend the deadline at the last minute has added to the confusion and anxiety among taxpayers.
Many taxpayers have complained about the lack of support and assistance from the FBR during this crucial period. The unavailability of both the call center and the Tax Aasan app has made it difficult for taxpayers to resolve their queries and complete the filing process.
The FBR has not provided an official statement regarding the technical issues or the timeline for resolving them. Taxpayers are urging the FBR to address these problems promptly and ensure that they can file their returns without further delays or difficulties.
