The telecommunication industry is one of the fastest-growing industries in Pakistan, contributing significantly to the country’s economic growth. As of February 2025, Pakistan boasts approximately 188.9 million active cellular mobile connections, representing about 77.8% of the total population. Broadband subscriptions have reached 142 million, achieving a penetration rate of 58.08%. These figures underscore the sector’s rapid growth and its substantial contribution to the country’s tax revenues.
What is a Telecommunication System?
Under Section 2(19E) of Pakistan’s Income Tax Ordinance, a “telecommunication system” encompasses any system used for the conveyance of:
- Audio Content: Including traditional phone calls, voice messages, and online audio communications like video conferences.
- Visual Content: Encompassing video calls, digital images, videos, and other visual data transmissions.
- Non-Audio/Visual Information: Covering text messages, emails, data packets, and other digital communications not solely reliant on sound or visuals.
- Real-Time Online Sharing: Platforms facilitating live streaming, online collaboration tools, and other forms of real-time data exchange, as prescribed by the Board.
1. Withholding Taxes (WHT)
Telecom subscribers are subject to a 15% withholding tax (WHT) on mobile and internet services. In addition, telecom companies face a 4% withholding tax under Section 153(1)(b), which is treated as a non-adjustable minimum tax, meaning operators pay it regardless of profitability.
The result is a significant tax load that directly affects consumers and discourages investment in the sector.
2. Advance Income Tax (AIT)
Advance Income Tax has been a point of contention for years. Although it has fluctuated between 8% and 15% in recent budgets, the burden largely falls on subscribers who are non-filers, as they cannot recover the deducted amount.
This not only discourages telecom usage but also disproportionately impacts lower-income users.
3. Sales Tax / GST
Telecom services in Pakistan are charged at 19.5% sales tax (GST). However, the sector has long demanded harmonization and a reduction of GST to 16% uniformly across all provinces.
The lack of uniformity in tax rates across jurisdictions creates compliance issues and operational inefficiencies for telecom operators.
4. Federal Excise Duty (FED) and Income Tax
Federal Excise Duty (FED) on telecom services has been raised to 19.5%, further increasing the overall tax burden. Income tax on telecom services has also seen periodic increases, making mobile and internet usage more expensive for consumers.
These taxes not only affect affordability but also slow down Pakistan’s digital growth by discouraging broader adoption of telecom services.
5. Import Duties on Telecom Equipment
The cost of building telecom infrastructure in Pakistan is significantly inflated due to regulatory duties and customs tariffs. Essential equipment such as SIM cards, power systems, optical network terminals, batteries, and fiber optic cables face duties ranging from 5% to 9%.
This creates a financial bottleneck for expanding 4G networks and rolling out 5G infrastructure, while also discouraging the adoption of renewable power solutions for telecom towers.
6. Dispute Resolution and Tax Enforcement
The dispute resolution system for the telecom sector has become more restrictive, with Alternate Dispute Resolution Committee (ADRC) decisions now binding and without the option for appeal. Additionally, aggressive tax enforcement measures such as freezing of bank accounts and sealing of premises create uncertainty for operators.
Telecom companies argue that such measures undermine investor confidence and make it difficult to operate in an already high-cost environment.
Final Thoughts
The telecom industry in Pakistan is caught in a difficult situation—while it remains a key driver of digital growth, it is also among the most heavily taxed sectors. High WHT, GST, FED, AIT, and import duties not only increase service costs for consumers but also discourage foreign investment and slow down technological progress.
For Pakistan to achieve its digital transformation goals, tax reforms are essential. A fair and growth-oriented taxation framework will make telecom services more affordable, encourage infrastructure development, and ultimately strengthen the country’s digital economy.







